Contact Us
Have a question about your Mizuno order, shipping status, return, exchange, product details, or account? Our support team is here to help with clear, friendly assistance.
Get in Touch
For customer support, please email us at [email protected].
Response time: Most messages receive a reply within 24–48 hours.
Customer service hours: Monday–Friday, 9:00 AM–6:00 PM.
What to Include in Your Message
To help us review your request quickly, please include as many helpful details as possible when contacting Mizuno.
- Your full name and the email address used at checkout
- Your order number, if your message is about an order
- A short description of the issue or question
- Product name, size, color, or style details when relevant
- Photos, if they help explain a product, return, or exchange question
How We Can Help
Order Support
Contact us for help with order questions, order details, payment concerns, or updates related to a recent Mizuno purchase.
Shipping Support
Reach out if you have questions about shipment updates, delivery information, or shipping details connected to your order.
Returns & Exchanges
We can help review return and exchange questions, including item details, order information, and next steps for your request.
Product Questions
Ask us about Mizuno shoes, apparel, accessories, sizing, product details, and other shopping-related product questions.
Account Help
If you need assistance with account access or account-related order details, send us a message with your checkout email.
General Support
Not sure where your question fits? Email us and we will review your message as carefully as possible.
Contact Form Note
Use the contact form on this page if available, or email us directly at [email protected]. Please include your order number and a clear description so our team can better assist you.
Privacy Reassurance
Information shared with Mizuno support is used to review and respond to your customer service request. Please avoid sending sensitive payment details by email.
We’re Here to Help
Thank you for contacting Mizuno. Whether you need help with an order, shipping, returns, exchanges, product questions, or account support, our team will do its best to respond within 24–48 hours during customer service hours.
